Question 1

Can I change my plan?

Accepted Answer

Yes, you can upgrade or downgrade at any time through your billing portal. Changes take effect immediately.

Question 2

Is there a free trial?

Accepted Answer

Our Free plan is free forever — no credit card required. You can upgrade whenever you're ready.

Question 3

What happens if I exceed my listing limit?

Accepted Answer

You won't be able to post new listings until you upgrade your plan or remove existing ones.

Question 4

Can I import my stock from a CSV?

Accepted Answer

Yes — all dealer plans support bulk CSV imports so you can upload your full inventory in seconds.

Question 5

Do I get a dedicated dealer page?

Accepted Answer

Absolutely. Every dealer gets a branded landing page with logo, description, social links and all your live stock.

Question 6

Can my team access the dashboard?

Accepted Answer

Yes, paid dealer plans include team management so you can invite staff and assign roles.

Question 7

Can I create social media graphics for my vehicles?

Accepted Answer

Yes — every dealer can generate AI-powered social media banners and copy for their listed vehicles. The number of daily AI generations depends on your plan tier. Choose from Facebook/LinkedIn post, Instagram post or Instagram/Facebook Story sizes. Each banner features the vehicle photo, price with VAT status, key specs and Vans-4-Sale branding.

Question 8

Do you offer refunds?

Accepted Answer

Yes, we offer a 7-day money-back guarantee on all paid plans.

Question 9

How do I cancel?

Accepted Answer

You can cancel at any time through your billing portal — no questions asked.